The nbn has been a wonderful addition for most homes in Adelaide. It is easy to forget how slow ADSL and ADSL2 really was compared to what we are used to today. Unfortunately there are times when the nbn is not such a pleasant experience. This can occur when:
- Building a new house and no plans have been submitted by the builder for nbn provisioning
- The nbn cabling in the street is sub standard (mostly affects FTTN services)
- The internal cabling in your old house is causing interference and speed issues with your service
- The nbn access point in your house is miles away from where you actually need it for best WiFi coverage at home
At ACS we can fix any nbn problem that is not part of the nbn infrastructure. And if the problem is part of the nbn infrastructure we can advise on what needs to be fixed and usually give an idea on where nbn need to fix it.
There are 5 basic types of nbn connection. Here is a brief run down on each. Which one you have will depend on where you live. You can find out at the nbn website what connection you have.
FTTP – Fibre to the Premises. This is the ultimate nbn connection because the fibre runs all the way to your house. Those super fast speeds you hear about – it’s based on a FTTP connection
FTTC – Fibre to the Curb. In this service the fibre optic cable runs to a box called a DPU which is located in the street, usually in a pit. The connection then uses copper cabling (called the leadin cable) to get the final 150m to your house.
FTTN – Fibre to the Node. The least popular nbn connection is FTTN. The fibre optic cable ends at a green box in your neighbourhood, then uses the existing copper cable to get the last 700m to your house. This exposes the nbn connection to a lot more potential faults in the street. Sadly many houses are well beyond the 700m originally specified during the rollout. The further you are from the node, the lower the maximum speed possible. If you are more that 1km from the node then your speeds will be no faster than ADSL2.
HFC – Hybrid Fibre Coaxial. This type of connection uses the old pay TV cable to deliver the nbn to your property.
FIXED WIRELESS – In certain circumstances it is virtually impossible to get a cable to a property. Fixed Wireless connections use directional radio waves to get the nbn signal to you. Essentially you have a dish on your roof that points to an antenna which broadcasts the nbn signal. Line of sight is very important!
Sometimes the nbn box is not where you need it or want it. At ACS we can relocate any nbn box to where ever you need it.
Simply give us a call, answer a few questions and we’ll move the nbn connection point to where suits you best. We can relocate all nbn connections including FTTP, FTTN, FTTC, HFC and Fixed Wireless.
Most commonly relocated connection point is the FTTP connection box (called a NTD).
Internal Cabling Upgrades
If nbn have been to your property and said that your internal cabling needs to be fixed, we can help. As an authorised Registered Cabler with nbn we can resolve any issues you may have.
In older houses you may find star wiring (multiple connections from the same wire) or really old, degraded cables. These can significantly affect the speed and stability of your nbn connection.
ACS can replace all internal nbn cables to maximise your internet speeds.
When building a new house one of the last thing people think about is how they will be using their nbn. Normally it’s an after thought.
This can create expensive problems when you decided to add nbn cabling after the property is built, especially for CCTV and security cameras.
If you are building talk to us and we can advise on what internal cabling you’ll need based on your expected usage.